Quality Management System Services in India
It is quite difficult to define quality; you often know it when you see it. A quality management system is a set of protocols and structured procedures with an objective of producing the best goods or offering the best services possible and tracking the steps in the process so you can identify challenges, bottlenecks and rectify the same.
The broad purpose of a Quality Management System is to ensure overall quality, however, if you study ISO 9001 it gives nice break up of this larger purpose quality into a series of related components, as mentioned below:
- Process improvement :
Organisation should aim at getting the best possible results in the least possible amount of time with minimal errors and smooth flow of final product through the various stages of production.
- Minimizing wastages :
Inefficient use of materials, inefficient use of time and substandard product that must be recalled or remanufactured etc. can cause wastages.
- Cost optimization :
Efficiency saves money, so does adhering to quality standards. There are several ways that a business can save money without cutting corners or any compromise, and these strategies generally depend on building robust systems and identifying problem areas even before they get too expensive.
- Training :
In a dynamic business, processes are always changing as your employees learns better ways of doing things and applies this knowledge toward making better products. This can be achieved through formal external and internal training. Continual improvement doesn't need to be a formalized process at all but can be a willingness and an attitude that identify possibilities to adjust and adapt to changing scenario.
- Employee engagement :
Your employees are at the core of your business process and in your quality system. Unless they are engaged and motivated in their work, they are unlikely to conscientiously follow all the steps necessary to make quality products that satisfy your customers and meet external requirements from regulatory agencies. You may consider promoting employee engagement by building a workplace culture that rewards collaboration and good work.
- Strategic Direction :
If the parts of your operation and your quality management system are aligned toward pursuit of clearly defined quality goals; you'll increase your chances of maximizing efficiency, minimizing waste and producing a quality product. Your goals and objectives should be clearly communicated to your employees.
SCG has specialised into the art and science of Quality Management System. SCG offers consultancy and the roadmap for aspiring organisations who wants to acquire ISO standard and certification for their work processes. Quality management systems (QMS) provide a structure for doing things properly, efficiently and effectively. QMS supports short and long term strategies to help a business run smoothly, whatever the size of the business. The International Standard Organisation (ISO) 9001 QMS Standard training process has the aim to maximise the efficiency and quality of their processes.
As part of the process, guidelines will be put in place for all employees to follow. This means that while dealing with trouble-shooting issues, transactions or training it will be a much smoother process and less exhausting in terms of time or financial expenditure.
SCG provides ISO 9000 & ISO 9001: QMS Series: Awareness training programs such as ISO 9001, QMS, EMS & OHSAS and consultancy to support with the ISO Standard implementation. “ISO 9004: Managing for the sustained success of an organization— a quality management approach”. Risk based thinking, ISO Awareness, SPC, MSA, and Problem Solving Tools etc.